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Outlook 2003 Error creating profile |
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This solution is for error message when you try to create a new profile in Outlook 2003:
There was an error locating one of the items needed to complete this operation. It might have been deleted.
This error encountered and can be reproduced with the following:
- Downgrade Microsoft Office / Outlook 2007 to Office / Outlook 2003.
- Connecting to exchange server.
- Operating system: Windows XP Professional.
Figure 1. When creating a new profile, an error message pop up as soon as OK button is pressed.
Figure 2. On fig.1 profile is created even with the error message, and when trying to add a new account for exchange the same error pops up.
Solution:
- Delete or rename file: Mapisvc.inf in \Windows\System32 folder
- Delete or rename file: Mapisvc.inf in \Program Files\Common Files\System\MSMAPI\1033 folder (Thanks to Raven Maddox for the correction from my earlier article of \Program Files\Common Files\MSMAPI\1033)
- Create a new profile again and setup will re-install that file. New profile can be created and Outlook can connect to exchange.
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